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This Month’s Issue Sponsor

UCare:
UCare complete completes the health care picture

Individuals with physical disabilities have a myriad of health care needs, many of which require specialized and highly skilled care. Unfortunately, fee-for-service health plans can ensnare these individuals in endless red tape while they try to navigate the health care system to get their needs met.

That’s why UCare and AXIS Healthcare created UCare Complete. Designed specifically for people with physical disabilities, UCare Complete is offered through the Minnesota Disability Health Options (MnDHO) program, under the auspices of the Minnesota Department of Human Services (DHS).

Unlike other plans, UCare Complete combines the benefits and services of Medical Assistance, and Medicare Parts A, B, and D (Medicare prescription drug coverage). It offers health coordination and flexible benefits to eligible adults – with no monthly premiums. Coverage is provided for a wide range of needed services, including medical equipment and supplies, adult day care, foster care, and a wide range of home-based services. Because membership is voluntary, enrollees may leave the plan whenever they like.

To be eligible for UCare Complete, a person must:

• Have a certified primary physical disability.

• Be at least 18 years old and under age 65.

• Be on Medical Assistance, with or without Medicare Parts A and B.

• Live in Hennepin, Ramsey, Anoka, Dakota, Washington, Carver, or Scott counties.

• Live in the community or in a skilled nursing facility.

UCare Complete’s extensive provider network was created using input from people with physical disabilities. The network includes medical specialists, primary care physicians, dentists, and personal care attendants/assistants with leading metro-area clinics and care systems.

UCare is an independent, nonprofit health plan offering Minnesota Health Care Programs and Medicare products to more than 130,000 members throughout Minnesota. UCare handles the administrative side of UCare Complete. It established and maintains the provider network, processes enrollments, pays claims, and provides personal customer service and member communication. UCare also answers member questions about coverage, claims processing, and other administrative and information details.

AXIS Healthcare is a joint venture of Courage Center and Sister Kenny Institute. For UCare Complete, AXIS Healthy Coordinators determine eligibility and conduct the initial assessment. They prepare individual care plans that promote independent living with helpful support. Coordinators are available 24 hours a day, seven days a week, to secure timely and appropriate care and services. Other AXIS services include organizing acute and preventive care, mental health, transportation services, home health care, home-delivered meals, and chore services, as well as addressing housing, vocational, educational, and social services needs.

To learn more about UCare Complete, contact UCare at 612-676-3554, or 1-800-707-1711 (toll free), between 8 a.m. and 5 p.m., Monday through Friday. TTY: 612-676-6810 or 1-800-688-2534 (toll free). Or, visit www.ucare.org/

 


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